- Cindy P ★★★★★ in the last week
I am always impressed by the technical service I receive from Texas Label Printers. I have an Epson c4000 and was having trouble getting the full image to print. I called Texas and they gave me Ken who was very professional and knowledgeable. He helped me update my firmware and drivers and that got me back up and running. I wont buy a printer anywhere else!!
- Galen V ★★★★★ in the last week
Great company to purchase from and the support is awesome and very helpful! They suggested the perfect printer for my needs and help me setup my first job.
- Laura L ★★★★★ a week ago
Customer service and the printer is fantastic! As a small business this was a solid investment! Thank you for an easy process and great customer support as we set the print!
- David H ★★★★★ a week ago
I want to say thank you to Lindi and Texas Label Printers for going above and beyond helping me in choosing my printer. First they didn’t try to upsell me, but they actually saved me money by helping me choose a printer that would fit my needs. We choose the Epson colorworks c4000 and upon my first time using it I had some issues with it detecting the spacing. Once I read a little about it because it was late and they were closed I ended up fixing my issue within a few hours. The print quality on the small labels with small printing rivals printers that cost several thousand dollars more. Very colorful and clear writing. I couldn’t be happier with my purchase. Also want to add that the print speed even on the quality setting is so quick. My labels are .5x1.375 and printed 750 labels in under 15 minutes. Lindi and Stewart also went above and beyond in helping me with the Afina Label applicator. They made sure that the labels would run through the applicator before I made the purchase.
- Reese & Rose C ★★★★★ a week ago
I purchased the Epson ColorWorks C6000A Label Printer about a year ago from Texas Label Printers and I am so happy with the results. It has afforded me the ability to design and create my own labels and save so much money. As for the blank labels, they were kind enough to send me a variety of samples that helped me choose which labels to use for my candle line. I will continue to only order from them and appreciate their great customer service!
- Clay M ★★★★★ a week ago
"I had an excellent experience with with KC, in Technical Support and he went out of his way to help me. Additionally, I purchased supplies from Texas Label and received them in a timely manner."
- Mark S ★★★★★ a week ago
These guys are great we bought a printer and all our labels from them and they help when we have issues with new label set up when needed
- Denise W ★★★★★ a week ago
Ken was super helpful and I’m grateful for his wisdom!! He was patient and stayed on the phone with me through the problems we were having with our Epson C6000
- Jim B ★★★★★ 2 weeks ago
I bought the CW-4000u label printer for our coffee roasting business. The printer and labels arrived within days and the quality so far seems to be very good. I had one call with Customer Support during setup but they quickly resolved my issue and I was successfully printing our labels.
- Vincent R ★★★★★ 2 weeks ago
Texas Label Printers is a great company to work with. They sent us multiple samples for labels, which was great for helping us choose the right labels. Everyone was very prompt with returning calls and would always have an answer for any questions we had. Lindi, director of sales, and Ethan, tech and sales support, helped us get all the right products and printer we needed! We bought an Epson C4000 Colorworks printer. An amazing piece of equipment for the size. Great quality and prints fast. Perfect for a startup business and being able to print your own edited labels the same day as application.
- Jeff B ★★★★☆ 3 weeks ago
I have had a great overall experience with Texas Label Printers. They offer very high quality paper stock options for blank labels compared to a lot of the other companies out there. I hold back one star because I have had a few batches of labels where the core width is slightly less than the paper width. This can create problems with the label edges and cause some issues when printing. I mentioned it to them but never heard back. Other than that, very good overall experience.
- Sarah L ★★★★★ 4 weeks ago
Ken of Texas Label Printers has been very helpful every time we have reached out for technical assistance. Priceless! The support is excellent and much appreciated.
- Jeremy H ★★★★★ a month ago
I recently had the pleasure of working with Stewart at Texas Labels and I must say, it was a fantastic experience. From start to finish, Stewart was professional, knowledgeable, and went above and beyond to ensure that my labeling needs were met. First and foremost, Stewart was extremely responsive and easy to communicate with. He listened to my specific requirements and offered valuable suggestions and solutions to help me achieve the best results for my product labels. He was patient and understanding, taking the time to answer all of my questions and address any concerns I had. I highly suggest working with Stewart! Jeremy, Highland Supply.
- Zack P ★★★★★ 2 months ago
I had a fantastic experience with Texas Label Printers, and their standout feature was their incredible customer service, particularly from Ken. He went above and beyond to assist me with my purchase, answering all my questions and ensuring I had the right product for my needs. The shipping was impressively fast, and I received my order in record time. What sets them apart even further is their competitive pricing, which remained affordable even during times of inflation. I highly recommend Texas Label Printers for their exceptional service, prompt shipping, and reasonable prices.
- Alison R ★★★★★ 2 months ago
Ken, in technical support, easily answered my question, and got me printing like a professional in no time! Texas Label Printers is a full service, rock star company. Really happy that I chose to purchase my label printer through them! 10/10
- Andy D ★★★★★ 2 months ago
When I was looking for a label printer for our small business, I came across the Epson c4000c and Texas Label Printers was at the top of the list. The folks at Texas Label Printers answered all my pre-sale questions and sent over label examples of the print quality of the Epson and so many different label types to make sure it would work/stick to our plastic and glass bottles to make me feel more at ease in making a $3k+ purchase. After receiving the printer, they also helped me print out my first set of labels so they fit perfectly and was identical to the labels we were ordering from a 3rd party printer. I couldn't be more happy with the folks at Texas Label Printers. They were so accommodating in making sure I got the right printer, they answered my support questions within 24 hours and that my expectations were met with the output of the printer and labels. I recommend them to anyone who's looking for a great vendor for printers.
- Jacqueline T ★★★★★ 2 months ago
We had a great experience working with the Texas Label Printing team! Great service and follow up technical support. We are very happy with our new printer and labels and wouldn't hesitate returning back to Texas Label Printing!
- Kaitlin P ★★★★★ 3 months ago
Texas Label Printers has always been great to work with! Ever since we purchased our Epson printer from them a few years back, we have had nothing but wonderful experiences with their whole team. Ken was a huge help to us last week! We were back up a running in no time. We have been extremely pleased with all of our purchases from Texas Label Printers.
- Anna O ★★★★★ 4 months ago
If you are looking for labeling equipment and want to be assured customer service from start to finish, you found it! From the moment I reached out to the sales team representative George, through the testing of our labels on our bottles in their facility by Stewart and the training by Ken in technical support I could not expect more. George guided me along to selecting the label applicator that best fist our needs. We are a craft distiller with several variations of bottles & labels both single & double. Once we zeroed in on the A200 Labeler, Stewart took our bottles and a several of our labels and tested them out on our bottles with Ken. Our business is in California so they videos the process to show me how the machine worked with our labels. After receiving he machine and reading through the instruction, I reached back to George regarding training. He immediately put me in touch with Technical Support and within 24hrs I had a scheduled zoom training with Ken who was extremely helpful, & patient. He walked me through the process to ensure I understood the threading of the label, the set up of the sensor and the programming. It was quick and easy and I was able to put together a short training process for our labeling team! We quickly put our A200 to use. I highly recommend Texas Label Printers and their team! They make the process and the support an easy choice!
- Laval Simons (Texas Coastal O ★★★★★ 4 months ago
Can't say enough how helpful Ken Crenshaw was in helping us get our printing issues solved. The call back was quick and he figured out our issues and got us printing again. Thank you Ken and Texas Label Printers
- Gary H ★★★★★ 4 months ago
Texas Label Printers has been a blessing. Dealing with Lindi and Ken has made this process smooth and easy. Lindi guided us to the right printer for of situation and the sample prints allowed us to choose the media we needed. Once we received our printer Ken made the setup super easy and his quick training had us ready to print in minutes. Texas Label Printing has been superb every step of the way. Photo of one of our many TEST Prints and Printer (Epson Colorworks C6500A).
- JONATHAN M ★★★★★ 4 months ago
I've just recently started using my Epson C500a label printer purchased from Texas Label Printers and ran into a few issues as well as needed some instructions on the operation of the printer and rewinder/unwinder. I reached out to their tech support team and received outstanding service both from Ken and Stewart. They were able to assist and provide all the info I needed in a timely manner. Now my printer is up and running and producing high quality labels for my own customers. - Ink City Co.
- T ★★★★★ 5 months ago
If you are in the market for a label printer I highly recommend Texas Label Printers. From sales to technical support you get the very best of both worlds. I was in a time crunch to get a printer and labels for a big job and George made it happen, from sales to samples, to shipping custom labels he pulled every string possible to get everything on time. After receiving everything, I needed some help getting everything up and running and Stewart did an excellent job thru Team Viewer showing me everything I needed to know directly on my screen which was so much more helpful than just trying to explain things. Ken was also very helpful walking me thru an issue which was due to my mistake but thru that session I learned a lot about the actual mechanics of the printer and how to resolve any future issues. The whole Team at Texas Label Printers are very knowledgable, professional, and just a First Class Unit. So if you are on the fence as to what printer to buy and where to buy it from, don't hesitate give TLP a call, you will be glad you did. I purchased the EPSON Color Works C6000Au and the quality is excellent, and the ink seems to last forever and that's a HUGE plus! Thank You TLP!!
- S C ★★★★★ 5 months ago
I did a lot of research before buying my C6500A. I read a lot of reviews, watched videos, and called Texas Label to help answer my questions. Not only was Mark knowledgeable, he also referred me to other support team members, who sent me tons of samples with my artwork, so I could compare printers, and he followed up with me several times to ensure I was taken care of! I got the printer yesterday and had some more questions, spoke to KC in technical support who guided me patiently through the process of printing on my own! The support is wonderful - something very rare these days- and the quality of the printer is amazing!! I can’t wait to have fun with this! Thanks so much!!
- Kerri M O ★★★★★ 5 months ago
Texas Label Printers has been a pleasure to work with! Right from the start my company Slice Merchant Services was able to have an assigned representative named Egypt that assisted us through the whole process of setting up an account, comparing printer models and types of labels that would best suit our needs. The Epson C6000 that we purchased is also an amazing machine. Clean, quick, quality prints up to 600DPI. We were even given the option to receive a sample kit that showed us the comparison of all the label types that were offered so that we could actually see/feel them prior to having to purchase multiple label rolls. THANK YOU for your superior product knowledge, customer service and continued assistance for every question and additional purchase we've made!
- Cassandra M ★★★★★ 5 months ago
Best print company we have worked with by far! Always super quick to respond and help. Ken was amazing and was able to walk me through recalibrating our printer to get our kraft labels done for an event we have this week. 10/10 will always recommend!
- Sticker W ★★★★★ 5 months ago
We love Texas Label Printers!! I purchased an Epson label Printer from them and had a great experience! They were helpful with the ordering process and my printer was shipped quickly and safely. They have the best customer service! I have had questions regarding my printer throughout the past few months and they always get back to me with a fast and informative response. I look forward to purchasing more printers from them in the future.
- ANN MARIE K ★★★★★ 5 months ago
It was great to speak with Ken Crenshaw as he was extremely helpful and walked me through the whole entire process, quickly and efficiently to get my labels realigned properly for printing. It was very much appreciated. Stewart Rau has always assisted us in the past with this type of issue as well as several other advanced technical issues. This just goes to show you that each individual at this group not only supports their product, but they support their customers and help them get back up and running as efficiently and quickly as possible. This printer is one of the best investments we have made and the support they provide adds tremendous value.
- Lisa L ★★★★★ 6 months ago
I purchased a label printer last year and have loved it. Anytime I have had questions, technical support has always been most helpful. They are very responsive, friendly and quick to help! Great customer service!! Would highly recommend working with Texas Label Printers!
- Hilary O ★★★★★ 6 months ago
The quality of the products can not be questioned. The first time I bought product from Texas label PRINTERS LLC the product was superb and shipping was excellent . Keep it up ❤❤
- Glenn N ★★★★★ 6 months ago
I now have 3 Epson Printers bought from Texas Label -- whenever I have needed any technical assistance I have always received prompt and right on point help. This is a very professional organization and I would highly recommend them.
- How'S It Glowing Candle C ★★★★★ 6 months ago
Great customer service and quality products! I get all my labels from TLP in various sizes and shapes and they are always quick to ship and arrive packaged well. Any issues I have are dealt with immediately and they have been very helpful regarding getting to grips with my printer too (Epson CW-6000A) which is a huge help!
- Silvia Z ★★★★★ 7 months ago
I'm so grateful for the assistance, given by Ken Crenshaw. He is an expert and help me out through the entire process of setting up the machine with the matching label.
- Michaela C ★★★★★ 7 months ago
I can't say enough good things about Texas Label Printers. I love how easy it is to navigate their website and how smooth of a process ordering blank labels is. These machines are very high quality/high tech and sometimes that means troubleshooting things you don't fully understand. There is only so far the user manual and youtube videos can take you before getting frustrated. I SO appreciate how thorough and patient their technical support team is. I spoke with Ethan today and he was patient, efficient, knowledgable, and otherwise a total pleasure to speak to. I have recommended Texas Label Printers to colleagues in the past and I will continue to do so! This company is AWESOME. Thanks again!
- Holly H ★★★★★ 7 months ago
Been wanting to print our own labels for years and am so happy with our new Epson Colorworks 4000! Customer Service is PHENOMENAL. Ken sat on the phone with me for almost 2 hours helping me connect my computer to the printer. I am beyond satisfied with Texas Label Printers and all that they provide!
- Myra Y ★★★★★ 8 months ago
Today I had the pleasure of speaking with Ken, he was very knowledgeable, and the most helpful tech ever. He was patient and I appreciate his help. Although I did not purchase the printer from you and started a search online and came across your number and spoke with your tech Ken and again he was amazing and walked me through every step with patience. I will definitely use your services again. 😁😁
- Travis S ★★★★★ 9 months ago
I ordered a C4000 Epson. Texas Label went above and beyond to explain the paper type and printer styles. I knew nothing about label printing but Lindi spend at least an hour on the phone explaining how the printer works types of paper. I highly suggest Texas label over other websites. Thanks for your help
- Damen D ★★★★★ 9 months ago
Great experience from start to finish. They sent samples of my actual label before I committed to buying and the shipping was fast. KC on the tech side was super patient with me and spent over an hour making sure my new printer was doing its job perfectly. I’d recommend them simply for being there after the sale the same as they were before. 👍🏼
- Zach J ★★★★★ 9 months ago
My experience with Stewart was absolutely top tier. He has set the tech support bar very high in my eyes. Went above and beyond on all questions I had and really took the time to see us through and get us printing exactly how we need. I would welcome Stewart to the Tip Top team in a heart beat and couldn’t recommend him enough.
- Spirit Of The H ★★★★★ 10 months ago
Customer Service has been great. A few struggles with correct label selection initially (be absolutely sure you know what label material you want because you cannot return blank labels if you are unhappy with them), but overall happy with our Epson Colorworks C4000. It prints great.
- Some Girl'S B ★★★★★ 11 months ago
Love the Epson Colorworks C4000 label printer! Customer service is amazing & very responsive to questions about selecting a printer & requesting samples!
- Peter M ★★★★★ a year ago
I got the most amazing and delightful 5 star technical support from Steward Ray. This Gentleman is world class in patience and knowledgeable in His field. I was extremely humbled with the level care and patience he exhibited to my panic and impatience when I was with a very slow internet and battling to download teamview remote app for His access to my computer. It took me over 15 minutes and Steward walk with me with great patience and humility. Very few people like this professional gentleman exist in this world anymore. Thank great Mr Ray for you excellent work ethic.Keep on outshining and giving excellence in your field.
- Dai H ★★★★★ a year ago
I would give 10 stars to Texas Label if I could! Our company purchased a label printer from a large, well-known global computer & computer accessories seller about a month ago. I encountered issues right out of the box. I received no post-purchase support. I purchased a $30 replacement part from Texas Label Printer and received an immediate follow-up email asking if there was anything else they could do for us (paper, support, etc.). I took a stab and told them our situation which lead to their Technical Director spending over an hour getting us up and running. Please note, I PURCHASED A $30 PART and they didn't have to help me. But Lindi & Stewart did and earned my business forever. Thank you, Texas Label!!!
- Hal G ★★★★★ a year ago
These guys are professional, fast and have stellar customer support.
- Pia D ★★★★★ a year ago
Excellent products and even better customer service! A very special thanks to Lindi & Rose for going above and beyond to help me update an order, saving me from a huge headache!
- Cynthia P ★★★★★ a year ago
I was having trouble getting my artwork to fit my 5"x2" label so I reach out to support and Stewart jumped in and helped me figure out the issue. the support at Texas Label Printers is the best!!
- Lisa Farmer T ★★★★★ a year ago
Needed help with printing labels..Stuart with tech support was very patient and informative. It made all the difference in the quality of my labels.
- Daniel M ★★★★★ a year ago
Fantastic company to work with! Their staff is responsive and extremely knowledgeable. Great printer selection, great materials, and the best customer support.Thank you Texas Label Printers!
- Margaret C ★★★★★ a year ago
I chose TLP because of their great customer service reviews. Alot of other vendors were selling this latest Label printer from Epson. We are loving the printer, but the learning curve is a thing. Thats why we are so blessed to have Moses and the team to assist us with the ins and outs. They are daBOMB!
- Christy H ★★★★★ a year ago
Finding stellar tech support and customer service is so completely awesome in today's post covid world, and Kenneth C. really knocked it out of the park. He got me up and running super quick with an Epson ColorWorks 6000A printer, and the Afinia A200 Labeler, when I decided my label printing was going to be done in-house. I am super impressed. Run Amok Mead's new labels are gorgeous, and the process of printing and applying them is great, and such a time and money saver. Thanks Kenneth! Awesome Awesome Awesome! A big shout out to Rich Courtney as well, who handled the lease setup! Thanks Rich!
- Deb C ★★★★★ a year ago
I purchased an Epson 6500A label printer from this company and had a wonderful customer experience. I want to thank Rose and Rich for the fantastic service they provided. Rose assisted me in solving a problem that I created, and helped me with a coupon code for labels. Such a commitment to great customer service is to be commended. I will continue to do business with Texas Label Printers, LLC.
- Mingxi W ★★★★★ a year ago
Not always the lowest price but quality and customer service are top notch. When we're looking for critical components in our workflow we always think of this supplier.
- Lela S ★★★★★ a year ago
I've been impressed with Texas Label Printers starting with the friendly sales experience and the customer service afterwards. Excellent and timely service every time we call! Thank You!
- Scott G ★★★★★ a year ago
Their service is the BEST , the entire team there believes in Customer Service and that is a very rare thing. These pictures are our first test prints we did while we were setting up our new machine Thank you
- Qoyah I ★★★★★ a year ago
Amazing Customer Service!!! Great products and services! I had a technical issue with my printer properties and Stewart handled it above and beyond my expectations! They also ship available products fast! Great company to do business with!!
- Allison L ★★★★★ a year ago
Incredible service and staff! Helped walk through process of purchasing specific equipment, as well as step-by-step instructions on how to install,create, and trouble shoot. Thank you on behalf of Hill Country Chocolate Team!
- Soul Urge # 2 ★★★★★ a year ago
OUTSTANDING customer service!!A big THANK YOU! to Kenneth/Stewart/Lindy for always answering questions and helping me in my label printing journey. I will be back for more of their business!
- Scott S ★★★★★ a year ago
i have the epson 6000.. awesome printer. so happy i purchased it from texas label printers.. AWESOME service!! THANK YOU.
- N O ★★★★★ a year ago
I'm very happy and confident ordering from Texas labels for our Agency. So much Variety and very easy to order
- Gus D ★★★★★ a year ago
had a hic-cup with reveiviong my extended warranty. Called Rich Courtny VP of sales... 100 % handled within a few hours...