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Hilary O ★★★★★ 2 weeks ago The quality of the products can not be questioned. The first time I bought product from Texas label PRINTERS LLC the product was superb and shipping was excellent . Keep it up ❤❤
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Glenn N ★★★★★ 2 weeks ago I now have 3 Epson Printers bought from Texas Label -- whenever I have needed any technical assistance I have always received prompt and right on point help. This is a very professional organization and I would highly recommend them.
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How'S It Glowing Candle C ★★★★★ 3 weeks ago Great customer service and quality products! I get all my labels from TLP in various sizes and shapes and they are always quick to ship and arrive packaged well. Any issues I have are dealt with immediately and they have been very helpful regarding getting to grips with my printer too (Epson CW-6000A) which is a huge help!
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Silvia Z ★★★★★ a month ago I'm so grateful for the assistance, given by Ken Crenshaw. He is an expert and help me out through the entire process of setting up the machine with the matching label.
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Michaela C ★★★★★ a month ago I can't say enough good things about Texas Label Printers. I love how easy it is to navigate their website and how smooth of a process ordering blank labels is. These machines are very high quality/high tech and sometimes that means troubleshooting things you don't fully understand. There is only so far the user manual and youtube videos can take you before getting frustrated. I SO appreciate how thorough and patient their technical support team is. I spoke with Ethan today and he was patient, efficient, knowledgable, and otherwise a total pleasure to speak to. I have recommended Texas Label Printers to colleagues in the past and I will continue to do so! This company is AWESOME. Thanks again!
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Holly H ★★★★★ a month ago Been wanting to print our own labels for years and am so happy with our new Epson Colorworks 4000! Customer Service is PHENOMENAL. Ken sat on the phone with me for almost 2 hours helping me connect my computer to the printer. I am beyond satisfied with Texas Label Printers and all that they provide!
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Myra Y ★★★★★ 2 months ago Today I had the pleasure of speaking with Ken, he was very knowledgeable, and the most helpful tech ever. He was patient and I appreciate his help. Although I did not purchase the printer from you and started a search online and came across your number and spoke with your tech Ken and again he was amazing and walked me through every step with patience. I will definitely use your services again. 😁😁
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Travis S ★★★★★ 3 months ago I ordered a C4000 Epson. Texas Label went above and beyond to explain the paper type and printer styles. I knew nothing about label printing but Lindi spend at least an hour on the phone explaining how the printer works types of paper. I highly suggest Texas label over other websites. Thanks for your help
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Damen D ★★★★★ 3 months ago Great experience from start to finish. They sent samples of my actual label before I committed to buying and the shipping was fast. KC on the tech side was super patient with me and spent over an hour making sure my new printer was doing its job perfectly. I’d recommend them simply for being there after the sale the same as they were before. 👍🏼
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Zach J ★★★★★ 4 months ago My experience with Stewart was absolutely top tier. He has set the tech support bar very high in my eyes. Went above and beyond on all questions I had and really took the time to see us through and get us printing exactly how we need. I would welcome Stewart to the Tip Top team in a heart beat and couldn’t recommend him enough.
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Spirit Of The H ★★★★★ 4 months ago Customer Service has been great. A few struggles with correct label selection initially (be absolutely sure you know what label material you want because you cannot return blank labels if you are unhappy with them), but overall happy with our Epson Colorworks C4000. It prints great.
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Some Girl'S B ★★★★★ 6 months ago Love the Epson Colorworks C4000 label printer! Customer service is amazing & very responsive to questions about selecting a printer & requesting samples!
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Peter M ★★★★★ 6 months ago I got the most amazing and delightful 5 star technical support from Steward Ray. This Gentleman is world class in patience and knowledgeable in His field. I was extremely humbled with the level care and patience he exhibited to my panic and impatience when I was with a very slow internet and battling to download teamview remote app for His access to my computer. It took me over 15 minutes and Steward walk with me with great patience and humility. Very few people like this professional gentleman exist in this world anymore. Thank great Mr Ray for you excellent work ethic.Keep on outshining and giving excellence in your field.
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Dai H ★★★★★ 7 months ago I would give 10 stars to Texas Label if I could! Our company purchased a label printer from a large, well-known global computer & computer accessories seller about a month ago. I encountered issues right out of the box. I received no post-purchase support. I purchased a $30 replacement part from Texas Label Printer and received an immediate follow-up email asking if there was anything else they could do for us (paper, support, etc.). I took a stab and told them our situation which lead to their Technical Director spending over an hour getting us up and running. Please note, I PURCHASED A $30 PART and they didn't have to help me. But Lindi & Stewart did and earned my business forever. Thank you, Texas Label!!!
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Hal G ★★★★★ 7 months ago These guys are professional, fast and have stellar customer support.
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Pia D ★★★★★ 8 months ago Excellent products and even better customer service! A very special thanks to Lindi & Rose for going above and beyond to help me update an order, saving me from a huge headache!
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Cynthia P ★★★★★ 10 months ago I was having trouble getting my artwork to fit my 5"x2" label so I reach out to support and Stewart jumped in and helped me figure out the issue. the support at Texas Label Printers is the best!!
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Lisa Farmer T ★★★★★ 11 months ago Needed help with printing labels..Stuart with tech support was very patient and informative. It made all the difference in the quality of my labels.
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Daniel M ★★★★★ a year ago Fantastic company to work with! Their staff is responsive and extremely knowledgeable. Great printer selection, great materials, and the best customer support.Thank you Texas Label Printers!
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Margaret C ★★★★★ a year ago I chose TLP because of their great customer service reviews. Alot of other vendors were selling this latest Label printer from Epson. We are loving the printer, but the learning curve is a thing. Thats why we are so blessed to have Moses and the team to assist us with the ins and outs. They are daBOMB!
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Christy H ★★★★★ a year ago Finding stellar tech support and customer service is so completely awesome in today's post covid world, and Kenneth C. really knocked it out of the park. He got me up and running super quick with an Epson ColorWorks 6000A printer, and the Afinia A200 Labeler, when I decided my label printing was going to be done in-house. I am super impressed. Run Amok Mead's new labels are gorgeous, and the process of printing and applying them is great, and such a time and money saver. Thanks Kenneth! Awesome Awesome Awesome! A big shout out to Rich Courtney as well, who handled the lease setup! Thanks Rich!
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Deb C ★★★★★ a year ago I purchased an Epson 6500A label printer from this company and had a wonderful customer experience. I want to thank Rose and Rich for the fantastic service they provided. Rose assisted me in solving a problem that I created, and helped me with a coupon code for labels. Such a commitment to great customer service is to be commended. I will continue to do business with Texas Label Printers, LLC.
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Mingxi W ★★★★★ a year ago Not always the lowest price but quality and customer service are top notch. When we're looking for critical components in our workflow we always think of this supplier.
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Lela S ★★★★★ a year ago I've been impressed with Texas Label Printers starting with the friendly sales experience and the customer service afterwards. Excellent and timely service every time we call! Thank You!
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Scott G ★★★★★ a year ago Their service is the BEST , the entire team there believes in Customer Service and that is a very rare thing. These pictures are our first test prints we did while we were setting up our new machine Thank you
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Qoyah I ★★★★★ a year ago Amazing Customer Service!!! Great products and services! I had a technical issue with my printer properties and Stewart handled it above and beyond my expectations! They also ship available products fast! Great company to do business with!!
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Allison L ★★★★★ a year ago Incredible service and staff! Helped walk through process of purchasing specific equipment, as well as step-by-step instructions on how to install,create, and trouble shoot. Thank you on behalf of Hill Country Chocolate Team!
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Soul Urge # 2 ★★★★★ a year ago OUTSTANDING customer service!!A big THANK YOU! to Kenneth/Stewart/Lindy for always answering questions and helping me in my label printing journey. I will be back for more of their business!
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Scott S ★★★★★ a year ago i have the epson 6000.. awesome printer. so happy i purchased it from texas label printers.. AWESOME service!! THANK YOU.
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N O ★★★★★ a year ago I'm very happy and confident ordering from Texas labels for our Agency. So much Variety and very easy to order
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Gus D ★★★★★ a year ago had a hic-cup with reveiviong my extended warranty. Called Rich Courtny VP of sales... 100 % handled within a few hours...
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Adam Y ★★★★★ a year ago Great company to work with! The service they provide is phenomenal. Fast shipping!
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Budz B ★★★★★ a year ago Texas Label Printers has always delivered high quality labels as well as high quality customer service! We use their labels on all of our products and they always hold up. Fast shipping and a great product. Can't ask for much more.
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Ahmed S ★★★★★ a year ago I purchased a Epson ColorWorks C6000 label printer from Texas Label Printers for my Ice Cream business. I have to say that the customer service they provided was by far one of the best experiences I have had.I had a lot of questions before buying a label printer and they helped me pick the correct printer for my need and provided samples with my art work on different types of label material so that I could see the output and test the quality. After purchasing the printer, they worked diligently with me to help setup the printer.I highly recommend Texas Label Printers and greatly appreciate their commitment to their customers and expertise.
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Luke S ★★★★★ a year ago I was in a bind and Lindi at Texas Label Printers saved the day. I Needed someone top pay attention to my situation and make things happen... that's Just what Lindi did. Thank you TLP for getting my order processed and ready to go in a hurry.
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Lisa L ★★★★★ a year ago Technical support has always been most helpful. Great customer service!!
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Lesli K ★★★★★ a year ago Texas Label Printers (and specifically Kim Silvetti,Order Fulfillment Specialist) was prompt, helpful and saved me some money on shipping. I was very pleased with the customer service!
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Ben B ★★★★★ a year ago Stewart from the technical department helped me solve an issue with label alignment. He responded quickly over email with helpful photographs and easy to read technical documentation that was highlighted with exactly what I needed to do. While following the instructions, my printer of course threw a cryptic error message with just an error code that was not in the printer documentation and Stewart saved the day again by linking me directly to the firmware and driver updates. Then he helped me dial in exactly on my label positioning and gave me a few pointers on some new driver features.
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Rob D ★★★★★ a year ago I am new to Label Printing. I had many questions about how to get the printer going so I can print labels. I have no experience and was looking for help. My printer EPSON 6500 was purchased from Texas Label Printers, so I called them for support. I spoke with Mosses over the phone and he told me the I could come in and get a demo on how to operate the printer. I showed up the next day and was greeted and shown how to operate my printer by very knowledgeable staff. The guys, Kenneth, Mosses and one other person (sorry cant remember name) answered all my questions and gave me some ideas for getting label business. My confidence has gone up and I am really excited to get started in my new business! Thank you and I know support is there for me should I have any questions in the future. Robert In Katy.
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Ryan C ★★★★★ a year ago Loved working with Stewart from Texas Label Printers! They were willing to have my label printed on 5-6 varying paper types in order to help me decide which paper to utilize on my products. Worthwhile and high quality company to work with.
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Damon G ★★★★★ a year ago George was incredibly helpful in answering a pretty extensive list of questions that I had for him. Some of them required some research that he tackled immediately and called me right back to let me know what he had found. Thank you George.
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Lana T ★★★★★ a year ago Great service, fast delivery and super responsive support. Would definitely recommend them for printing needs and supplies.
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Christopher L ★★★★★ a year ago The Texas Label Printers sales and support team are the most helpful in solving our printer needs and providing the labels that we needed quickly. The support team worked with us to train our employees and troubleshoot printer settings to resolve problems. I recommend them to all my friends and business associates.
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P ★★★★★ a year ago Thank you to Texas Label Printers... Great help and Fantastic customer services. Always willing to help. Great communication... Keep up the work over there. Can't go wrong with these guys !
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Steven H ★★★★★ a year ago I have 2 other printers from a different company and they are pretty good but when I first opened my new Epson 6500A 2 days ago and a rear mounted un - winder to support larger capacity rolls of all sizes. I was surprised both were separately boxed and the first thing I noticed they were so "solid" feeling with their metal casing's and you could tell before even plugging it in it was constructed for heavy duty commercial use, my father had an old saying when I was a kid and picked up something to show him in some store, he would ask "Is it heavy"? if I said yes, he would say then it's "expensive put down"! the 6500A weighs more than my other printers, because they are mostly plastic. But my new Epson blows both of them away in speed and less expensive supplies. VERY! happy with my new "workhorse" because it can run all day long with no effort.. Thanks guys!!
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Thousand Oaks B ★★★★★ a year ago Excellent experience working with Texas label printers they are a top notch organization and I highly recommend them.
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S ★★★★★ 2 years ago I work with Rich, Tom, and Stuart. I’m a small time customer compared to the volume most companies order. I feel I’m treated the same. These guys are here for you to succeed and will help you determine cost of printing anytime. Rich talked me down from too much machine, saving me a $1000 or more and I feel like my machine is fantastic. I recommend these folks.
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B W ★★★★★ 2 years ago I went through Texas Label Printers to purchase equipment for my new start-up. They not only were super knowledgeable and answered all my questions along the way, they went above and beyond to help me get set-up with private instructional sessions and extra supplies at no cost when I needed. The printers and supplies can be quite expensive so they're knowledge of the industry and willingness to help was invaluable in the beginning. When I did end up ordering equipment, I made a mistake and bought the wrong item. I informed TLP and they not only replaced the item(that was already opened) but they paid for return shipping on a big heavy printer part and expedited the process so I could get my business going sooner than later. There are not many company's that provide this level of customer service from beginning to end and I will definitely be using them for my future purchases!
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William O ★★★★★ 2 years ago Now that we’ve had the Epson6000 for a while I would like to drop you a line on our experience.First, your service department is excellent. When we received the printer we could not get it to load or print properly. After calling Epson and talking to their rep for an hour he told us the printer was DOA and to send it back. We next called you to send it back and you put us in tough with your service department. The tech walked us through the setup and operation of the printer. He had us download new drivers and setup and operating programs. The printer works great! Epson needs to have you train their tech guys!We love the printer. It does a great job on our wine bottle labels. Being a small winery we didn’t want to have to order thousands of labels from a big company only to late throw out the extra ones that we couldn’t use. We only bottle 300 or less bottles at a time and printing the correct amount of quality labels keeps our cost low.We ordered more ink and have since replaced the original ink. The turn around time on the ink delivery was fast.Thank you for great service and great products. If we have any other issues with the printer we will call the ones who know the product, your company!
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Eric P ★★★★★ 2 years ago Bought my first ever label printer from this company, and it was one of the best decision I have ever made for my company. Best customer service I have experienced when dealing with printing and technology. They want their customers to succeed after the sale!!! Great Company!
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Iki S ★★★★★ 2 years ago Kenneth was wonderful! He was patient and kind and very understanding. He explained everything to me step by step in detail and was very knowledgable. You can tell he's working from his heart and cares about a silution. I am very happy with Kenneth!
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KP Media P ★★★★★ 2 years ago Tom, Stuart, and now Melissa have all been a pleasure to work with. We will not be where we are today without all their help. Highly recommend using these wonderful people for your label needs.
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Alexander M ★★★★★ 2 years ago Great service so far - incredibly fast shipping and responsive customer service. Ink and printer prices are the best I've found as well.
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Deez L ★★★★★ 2 years ago great shopping experience, customer service with printer sales was top notch and friendly! will def continue to order more with them!
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Jason H ★★★★★ 2 years ago Tom is awesome!His character is amazing and he cares about his clients!
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Pedro R ★★★★★ 2 years ago I CAN NOT SAY ENOUGH WONDERFUL THINGS ABOUT TEXAS LABEL PRINTERS ! FROM THE FIRST CALL UP TO PRINTING MY FIRST LABEL THEY HELPED EVERY STEP OF THE WAY .. MY SALES GUY RICH WAS VERY KNOWLEDGEABLE AND STEWART , WELL HES A GENIUS ! I HAVE NO COMP;UTER SKILLS AND HE HAS ME MAKING TEMPLATES AND CHANGING PAPER TYPES WITH A SNAP OF A FINGER AFTER I RAN HIM CRAZY WITH PHONE CALLS ! THANKS GUYS YOU ALL ROCK!
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Benjamin W ★★★★★ 3 years ago I went through Texas Label Printers to purchase equipment for my new start-up. They not only were super knowledgeable and answered all my questions along the way, they went above and beyond to help me get set-up with private instructional sessions and extra supplies at no cost when I needed. The printers and supplies can be quite expensive so they're knowledge of the industry and willingness to help was invaluable in the beginning. When I did end up ordering equipment, I made a mistake and bought the wrong item. I informed TLP and they not only replaced the item(that was already opened) but they paid for return shipping on a big heavy printer part and expedited the process so I could get my business going sooner than later. There are not many company's that provide this level of customer service from beginning to end and I will definitely be using them for my future purchases!
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C ★★★★★ 3 years ago Texas Label Printers is the BEST in the business. My company placed our first order with them about a month ago, and when we received our order, we noticed that the roll of labels that was supposed to accompany the printer was missing. I contacted TLP and Tom assured me that, while they were switching suppliers and it was a small error out of their control, the product would be overnighted to us, and he apologized for the inconvenience. As a small business owner, people like Tom and the cast at TLP have made our lives easier, and our business better. Our products speak for themselves with the help of TLP. Thank you for all the help you have been to us, and for the "boots on the ground" approach to business. We will be customers for a long time coming!
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Thomas S ★★★★★ 3 years ago Working with Texas Labeling Printers has been nothing short of fantastic! We first found them when we were looking for more reliable suppliers for our Afinia ink needs. I have found them to be very responsive, and in my opinion, their service and support has been top shelf and second to none. In fact our working experience with TLP has been so superior that we have moved all our ink supply needs over to them and are actively discussing our unique labeling needs to see if there is more business that we can do together. Michael and the team are first rate - I recommend them highly.
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Theresa S ★★★★★ 3 years ago Texas Label Printers has the best customer service possible. They work hard to find the correct product for a specific need and then follow up. Above all, Tom has very high integrity and that is the most important thing in when building B2B relationships.