Epson ColorWorks C6500A Label Printer

(12 customer reviews)

Price: $3,499.00

Epson’s Return for Repair (Extended Depot) Warranty is a service program designed to provide you with continued repair coverage for one year beyond the standard one-year warranty period (for example, selecting “2-Year Return for Repair Warranty – EPPCWC6500R1” will extend the warranty period by one additional year for a total of 2 years of warranty coverage). Return for Repair service covers failures due to defects in materials and workmanship during the term of the agreement. No renewal of extended service is available after expiration of your fifth-year plan or if your current plan expires.
Epson’s Spare-In-The-Air printer exchange program is an extremely affordable service solution for companies that cannot afford to have their systems out of service for longer than 24 hours. This quick, overnight replacement warranty program bridges the gap between the turn-around time of depot repair and the higher cost of on-site service. Make one phone call to Epson and a replacement* unit is express shipped overnight to arrive the next day. Then just return the damaged unit to Epson. It’s that easy. And shipping both ways is paid for by Epson. No renewal of extended service is available after expiration of your fifth-year plan or if your current plan expires.

*The replacement product or parts may be new or refurbished to the Epson standard of quality.

By default, a standard one-year limited depot repair warranty is included with the purchase of the Epson ColorWorks C6500 series label printers. Epson’s On-Site Repair Service Warranty replaces the standard one-year limited depot repair warranty and provides on-site service repair (typically within 24 hours) nearly anywhere within the United States and Canada. You must purchase at least a one-year upgrade any time during the first 30 days of the limited warranty period to get on-site repair services for the Epson ColorWorks C6500 series label printers. You may purchase up five years of on-site repair service. Each On-Site Repair Service Warranty can be purchased with the printer or while a previous service plan is still in effect. No renewal of extended service is available after expiration of your fifth-year plan or if your current plan expires.

SKU: C31CH77101 Category: Tags: , Brand:


The first label printer specifically designed as a color upgrade to black-and-white thermal transfer printers1, the Epson ColorWorks C6500A Inkjet Label Printer delivers on-demand, color labels up to 8″ wide at a comparable price2. Engineered by Epson for mission-critical applications, this reliable color label printer speeds through labels at up to 5.8″ per second3. Featuring up to 1200 x 1200 dpi resolution, the Epson CW-C6500A produces crisp color images for cost and inventory reductions comparable to pre-printed labels. This versatile printer also offers seamless integration with your organization’s existing workflow and is built to accommodate remote printer management — providing compatibility with ZPL II, SAP® and more.

Purchase this printer today and get $750 off your first order of blank labels. We’ll email you a discount code at the time your new printer ships!

Epson C6500A with Auto Cutter

The Epson ColorWorks C6500A comes standard with an 8″ wide built-in auto cutter to create variable-length labels and enable easy job separation. Epson’s ColorWorks C6000/C6500 series also includes the Epson ColorWorks C6000A (Epson CW-C6000A), Epson ColorWorks C6000P (Epson CW-C6000P) and Epson ColorWorks C6500P (Epson CW-C6500P). The CW-C6000A and CW-C6500A include built-in auto cutters, while the CW-C6000P and CW-C6500P include built-in label peelers — making these the first color inkjet label printers to offer peel-and-present4 — ideal for fast, print-and-apply applications.

Note: the main difference between the Epson C6000 series and Epson C6500 series is that the Epson C6000 label printer series support up to 4″ wide label printing (and 8″ outside diameter rolls), whereas the Epson C6500 label printer series support up to 8″ wide label printing (and 6″ outside diameter rolls).

Gloss vs. Matte

The Epson ColorWorks C6000/C6500 Label Printer Series uses highly durable pigment-based inks with both gloss and matte versions available to best suit your specific labeling application. The Gloss Ink Edition (C31CH77A9991) version of this printer uses Gloss Black Ink capable of printing on a wider variety of substrates with various finishes such as glossy, matte, plain and more. The Matte Ink Edition (C31CH77A9981) version of this printer uses Matte Black Ink which offers darker, sharper black text and images when printed on matte, textured and plain media only. Both gloss and matte versions use the same color ink cartridges, and have been BS5609 certified5.

Gloss Black vs. Matte Black Ink for Epson ColorWorks C6000/C6500 Label Printer Series

Still unsure which version is best for your labeling application? Test and compare the differences by requesting free printed sample labels here.

High-Quality Printing

Epson-engineered PrecisionCore® TFP® printhead technology delivers ultra sharp text and precise barcodes. Coupled with a 1200 x 1200 dpi resolution, this printhead technology produces varying droplet sizes that can produce smooth gradations, fine image details and a huge gamut of vibrant, accurate colors. Whether the challenge is to produce complex informational labels or high-quality color product labels, the Epson ColorWorks C6000/C6500 series is certainly up to the challenge.

ESC/Label & ZPL II Interface Languages

ZPL II capabilities allow you to experience the advantages of Epson inkjet technology without reprogramming existing systems. ESC/Label command extensions can be added to unlock the power of color. Leverage color for logos, product pictures, color-coded fields and marketing messages to improve overall brand image and business.

Remote Management Tools

Epson made the Epson ColorWorks C6500A Label Printer for large-scale enterprise environments. To support these high-volume scenarios, a wide range of remote management tools are available. These tools allow IT and support teams to remotely monitor the status of large fleets of printers, generate email alerts for items needing attention, remotely deploy firmware updates, set up complex network environments, and view or modify settings from any computer browser or Android™ or Apple® powered smartphone.

General-Purpose I/O Port

Designed for mission-critical production, Epson CW-C6500A label printer comes equipped with a general-purpose I/O (GPIO) port. This gives automation developers all the control they need to seamlessly integrate the printer into their automated workflow. The GPIO port provides all the necessary information on supply levels, status, faults and readiness. Inputs enable users to pause, clean and print.

Key Features

  • The first label printer specifically designed as a color upgrade to black-and-white thermal transfer printers1 — with similar media handling capabilities, speed, features and connectivity options, all at a comparable price point
  • Versatile Ink Types — both gloss and matte versions available to best suit labeling applications
  • Reliable — engineered by Epson for demanding applications
  • Support — backed by Epson’s industry-leading service and support
  • Enhanced productivity — eliminate the need to pre-print; speeds up to 5.8″ per second3; fast time to first label
  • Durable, high-quality color labels — both gloss and matte versions meet BS5609 certification5
  • Astounding image quality — up to 1200 dpi resolution with various droplet sizes; crisp images comparable to pre-printed labels
  • Seamless integration — compatible with ZPL II, major middleware, SAP, Windows®, Mac® and Linux
  • Remote printer management — for managing large fleets over the network
  • Auto cutter included — ideal for fast, on-demand applications
  • Applicator I/O control port for truly automated workflow — supports I/O commands and can be integrated into nearly any workflow
  • Low cost — comparable to existing thermal transfer printers2
ColorWorks C6000 Series: On-Demand Color Label Printers | Take the Tour

What’s in the Box

Helpful Tip: Epson states that when using the printer for the first time, the replacement interval for the maintenance box is shorter than usual as ink charging consumes the ink. This is why Texas Label Printers recommends that customers also purchase an additional maintenance box and an additional set of ink cartridges at the time of purchase.

Compatible Accessories & Supplies

Download Brochure
ColorWorks Label Printers | CW-C6000 Series Unboxing and Setting Up

Important: This product is not eligible for return once the manufacturer’s original packaging has been opened, thus making it important that you review our return policy prior to purchasing. We recommend that all prospective buyers request free printed sample labels to ensure that the print quality of the labels printed by this printer meets their expectations. Products are still fully covered under the manufacturer’s warranty should there be an issue with the product itself.

1 The CW-C6000/C6500 family is the first to bring to market the combination of features of direct ZPL II printing, peel-and-present, remote printer management, companion four- and eight-inch models, applicator I/O interface, broad middleware support, and comparable price points.
2 Printers and consumable costs are similar when comparing similarly featured leading brand thermal transfer printers and supplies for similar high durability images on similar media.
3 Printing in Max Speed Mode, 300 x 600 dpi, 2.2″ (56 mm) print width.
4 Compared to color inkjet label printers available in the U.S. and Canada as of July 2019.
5 Epson ColorWorks CW-C6000/C6500 inkjet label printers with Epson’s UltraChrome DL pigment ink, used in combination with Neenah Kimdura™ poly media, has been BS 5609 certified.


Inkjet or Toner-Based


Print Technology

Epson® PrecisionCore TFP® (Non-Thermal) Inkjet Technology



Print Speed

Up to 29 feet per minute (8.84 m/min)

Print Resolution

1200 x 1200 dpi (1200 dpi)

Maximum Print Width

8.34" (212 mm)

Print Engine

Epson PrecisionCore TFP®


Epson® PrecisionCore TFP® Printhead with Nozzle Verification Technology

Ink Type

Pigment Ink

Ink Formula

Epson UltraChrome® DL Pigment Ink

Ink Cartridges

(4) 80 mL CMYK Pigment Ink Cartridges (0.3200 L Total)


Yes (requires BS5609-certified blank label material)

Prints Full-Bleed


Prints White


Feed Type

Roll-Fed, Fan-Fold


Powered (Auto Cutter)

Core Diameter

3" (76.2 mm)

Maximum Blank Label Roll Size (Outside Diameter)

6.0" (152.4 mm)

Maximum Blank Label Roll Length (Linear)

~250 feet (~76.2 m)

Compatible Blank Label Substrates

Compatible with a wide range of plain and inkjet-receptive substrates such as paper, polyester and polypropylene (BOPP) label stocks (always check that a substrate is compatible before purchasing), Media compatibility is dependent on the version type (Gloss Ink Edition or Matte Ink Edition) that is selected

Blank Label Detection

Gap, Continuous, Black Mark/Timing Mark

Registration Mark/Black Mark/Timing Mark Size

Minimum 0.72" x 0.16" (18 mm x 4 mm) (width x height)

Die-Cut Inter-Label Gap

0.08" – 0.24" (2.0 mm – 6.0 mm)

Minimum Blank Label Width (Including Liner)

1.0" (25.4 mm)

Maximum Blank Label Width (Including Liner)

8.5" (215.9 mm)

Minimum Blank Label Length

0.31" (8 mm)

Maximum Blank Label Length

24" (609.6 mm)

Minimum Blank Label Thickness (Including Liner)

0.005" (0.13 mm)

Maximum Blank Label Thickness (Including Liner)

0.009" (0.236 mm)

Display Type

2.7" Full-Color Graphic Display

Connectivity Interface(s)

USB, Ethernet & GPIO (for external device control)

Operating Systems

Windows 11, 10, 8.1, 8, 7 SP1, Windows Vista SP2, Windows Server 2019, 2016, 2012 R2, 2012, 2008 R2, 2008, macOS (Mac OS X), Linux

Barcode Font

UPC-A, UPC-E, JAN13(EAN), JAN8(EAN), Code39, ITF, Codabar, Code93, Code128, GS1-128, GS1 DataBar Omnidirectional, GS1 DataBar Truncated, GS1 DataBar Limited, GS1 DataBar Expanded

Two-Dimensional Barcode

PDF417, QR Code, Maxi Code, GS1 DataBar Stacked, GS1 DataBar Stacked Omnidirectional, GS1 DataBar Expanded Stacked, DataMatrix, Aztec Code, MicroPDF417, Micro QR Code

Operating Temperature

5°C – 35°C (41°F – 95°F)

Operating Humidity

20% – 80% Relative Humidity

Storage Temperature

-20°C – 60° C (-4°F – 140°F)

Rated Voltage

AC 100V – 240V

Rated Frequency

50 – 60Hz


One-Year Depot Repair

Alternate Name or Part Number

C31CH77A9991, C31CH77A9981, C31CH77101, Epson TM-C6500A


Review manufacturer's brochure or user manual for complete product specifications.


The minimum label dimensions can be smaller but require different settings and testing before use. Please contact us for more details before purchasing any custom substrates for your printer.

12 reviews for Epson ColorWorks C6500A Label Printer

  1. Rachel D

    We’ve had our printer for over two years now and have printed 10s of thousands of labels with no issues. The team are always responsive if we have questions and our orders get here in a timely manner. Overall great product, great service, would recommend to anyone.

  2. Mark M

    Overall printer works well, however it’s worthwhile to keep an eye on print alignment. Specifically when printing smaller labels using fine print. Also if you would like to save on ink try not to turn the printer off too often because every time you do that it will perform maintenance and by doing so it’ll collect ink in the maintenance box, which coincidentally will need to be replaced as soon as it’s filled.

    • Texas Label Printers LLC


      Thank you for taking the time to share your feedback regarding the product. Your review was discussed with our Technical Support team and with the manufacturer (Epson), and both are unfamiliar with the alignment issue you detailed with printing smaller labels using fine print. You did not mention this issue during your recent phone conversation with our technician. Our team will reach out to you to address this issue, as we suspect there may be other factors involved.

      On a separate note, your observation about the maintenance box filling up quickly is indeed correct. The C6000 and C6500 series both experience this more so than other models in the Epson ColorWorks series. Please note that the maintenance box is designed as a cost-effective, consumable part, similar to the ink cartridges.

      Again, thank you for taking the time to share your experience with using this printer, and we look forward to assisting you further.

  3. Monica G

    I purchased the Epson ColorWorks C6500A Label Printer for my company that has a huge amount of labels to be printed everyday. As I was using a laser printer, the labels scratched really easy. This new Epson is my new best friend. I have printed about 2000 labels so far and 5 different variations. When I had a problem Ken was there to fix it and guide me in English. Which for me is a big deal as I am tone def and can’t hear other languages. It is a learning curve to learn the software driver but not overwhelming. Perfect for person like me that has tons of variations in label sizes!

  4. Michaela C

    I work for a MakerSpace at Rice University and we got this printer to make stickers with our logo and to label various chemicals. It was a bit of a learning curve at first but luckily I called Technical Support and spoke with Moses. He was so helpful and patient as he was walking me through the troubleshooting process! In addition, during my various trial and error sessions, the maintenance box’s service life ended. Since we needed these label’s fast for an event we are having this weekend, I was happy to find out that I could drive to their facility and pick one up! Moses and Stewart were so friendly and super helpful. I am so happy I chose Texas Label Printers and this printer!

    Here is a link to and image of the printer in action:

  5. Lawrence T

    Very satisfied with our new ColorWorks AU C6500au so far. Moses in tech support has been very diligent and thorough in making sure we get what we need when we need it.

    My name is Lawrence and I approved this review!

  6. Robert D

    I am new to Label Printing. I had many questions about how to get the printer going so I can print labels. I have no experience and was looking for help. My printer EPSON 6500 was purchased from Texas Label Printers, so I called them for support. I spoke with Mosses over the phone and he told me the I could come in and get a demo on how to operate the printer. I showed up the next day and was greeted and shown how to operate my printer by very knowledgeable staff. The guys, Kenneth, Mosses and one other person (sorry cant remember name) answered all my questions and gave me some ideas for getting label business. My confidence has gone up and I am really excited to get started in my new business! Thank you and I know support is there for me should I have any questions in the future.

  7. Heather T

    We have owned this printer for about three months. We have printed 1000’s of labels using the original ink cartridge’s, I wish I could say the same for the maintenance box, it was filled within the first 500 labels I printed. It prints faster than I expected, but you do have considerable waste when changing label rolls because you have to adjust the printers positioning. Overall I am very pleased with it, happy with our purchase, and would recommend the printer to someone looking to print their own labels.

    • Texas Label Printers LLC

      Hi Heather,

      Thank you for sharing your experience with using the printer! Please note that the behavior that you described regarding the maintenance box is normal. We have this noted on this product page that “Epson states that when using the printer for the first time, the replacement interval for the maintenance box is shorter than usual as ink charging consumes the ink. This is why Texas Label Printers recommends that customers also purchase an additional maintenance box and an additional set of ink cartridges at the time of purchase.”

  8. Steven H

    I have 2 other printers from a different company and they are pretty good but when I first opened my new Epson 6500A 2 days ago and a rear mounted un – winder to support larger capacity rolls of all sizes. I was surprised both were separately boxed and the first thing I noticed they were so “solid” feeling with their metal casing’s and you could tell before even plugging it in it was constructed for heavy duty commercial use, my father had an old saying when I was a kid and picked up something to show him in some store, he would ask “Is it heavy”? if I said yes, he would say then it’s “expensive put down”! the 6500A weighs more than my other printers, because they are mostly plastic. But my new Epson blows both of them away in speed and less expensive supplies. VERY! happy with my new “workhorse” because it can run all day long with no effort.. Thanks guys!!

  9. Christal K

    I recently got this printer for my company’s brand products. So, I had to order several custom labels. The machine automatically detect gaps between stickers, and the printing quality is fantastic. Stewart from TexasLabelPrinters has helped me a lot to install the printer through a phone call and remote control. This printer is definitely easy to install and use for a beginner. I highly recommend this.

  10. Kenneth D

    Keeping it simple, the customer service is 5* for sure, in emails and phone quick responses. answered my questions to help me decide what to do. decided on this Epson C6500AU, setup and printed hundreds labels 1st day no issues! love this printer. it was a good addition to my other printers in my shop. very happy!

  11. Carolina A

    We haven’t had the printer for very long so I can’t give a totally honest review there (but so far it prints great and fast), but the customer service was out of this world!!! As we all know, printers are not easy to work with but I had one of the support reps, Stewart, walk me through the issues I was having and so much more! He quickly helped me learn to print our labels and manage all the settings on the Driver as well as some pro-tips.

    If you’re looking for a good place to get a printer with assistance included, you’re in the right place!

    Not to mention our printer got delivered in just a few days during COVID-19!

  12. Gregg O

    We got the printer just over a week ago and have printed almost 10,000 labels without any problems. The only thing better than theprinter is buying it from Texas Label. They do all the things businesses are supposed to do: They answer the phone. They actually call you back when you leave a message. The printer is awesome, the prices are great, and the service is beyond compare.

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